SOLIDWORKS Support
TMS Clients with 3DEXPERIENCE Platform, SOLIDWORKS, Simulation, Composer or PDM licences covered by an active subscription service can use any of the following support services.
TMS Services
- Telephone Support (available during normal office hours) - Call 01324 550 760
- Log a support ticket via our Customer Portal
- Email support solidworks.support@tms-scotland.com
- Remote Support - contact our SOLIDWORKS support team on 01324 550 760 to arrange a remote session
SOLIDWORKS Services
- MySOLIDWORKS.com - Your place for all things SOLIDWORKS
- SOLIDWORKS Downloads - Download new versions, service packs and add-ins
- SOLIDWORKS System Requirements - Research graphics cards, hardware, system requirements and other related topics.
- Get Certified - SOLIDWORKS certifications can be used as a benchmark to measure your knowledge and competency with SOLIDWORKS software
Resources and Links
- TMS Support Portal - Create, view and update your support tickets here.
- What's New - See what's new and what you may have missed from a previous release.
- MySolidWorks Professional - How to activate and start using your MySolidWorks Professional subscription.
- SOLIDSECONDS - SOLIDWORKS tips in one minute.
- TMS SOLIDWORKS Support Add-in - Fast, easy access to your support requests and more.
"It’s really easy to reach out to TMS for support, you just shoot them an email, or you can put a message on the website, and they get back to you quite quickly. They’ve been beyond helpful. It’s not just here are the steps, this is what you should have done, you can send them a file and they can have a look. If you get a scary error message and you don’t know where it’s come from, they can have a look around and figure it out, they go above and beyond every time. I would absolutely recommend TMS to anyone who uses SOLIDWORKS in their workplace.”