If your organisation uses social media platforms (such as Twitter, Facebook, LinkedIn or Instagram), it's important you take steps to reduce the likelihood of damaging content being posted on your behalf.
This guidance explains how you can reduce the likelihood of damaging content being posted within your own social media channel. Even if you already have an established process for posting social media content, we recommend you take a moment to review how you're using it.
This guidance is primarily for all staff responsible for setting up social media accounts. However, all staff involved in the creation, review, approval and publication of content for social media channels will also find it useful, especially those staff involved in procurement of social media tools.
In this guidance:
- Social media: what is the risk?
Make sure that only authorised staff can publish content
- Use social media platforms (and management tools) that provide good security features
- Make sure content can be reviewed and authorised before being published
- Use corporate devices to create and publish content
- Put an emergency recovery plan in place