[et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” _builder_version=”4.27.9″ _module_preset=”default” custom_padding=”0px||0px||false|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_2″ _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.27.9″ _module_preset=”default” header_2_text_align_tablet=”center” header_2_text_align_phone=”” header_2_text_align_last_edited=”on|tablet” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n
Whether you need help with installation and licensing, a SOLIDWORKS error, performance issue or advice on the best way to approach a design challenge, our experienced technical team is here to help.<\/p>\n
As the UK’s original SOLIDWORKS Authorised Reseller and Training Centre, TMS CADCentre has been supporting SOLIDWORKS customers since 1996.<\/p>\n
[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_image src=”https:\/\/tms-scotland.com\/solidworks\/wp-content\/uploads\/sites\/5\/2020\/11\/customer-2533659_1920.png” title_text=”Support Technician” align=”center” disabled_on=”on|on|off” _builder_version=”4.16″ _module_preset=”default” max_height=”250px” animation_style=”slide” animation_direction=”bottom” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row make_equal=”on” _builder_version=”4.27.9″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”0px||||false|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.27.9″ _module_preset=”default” custom_margin=”0px||20px||false|false” custom_padding=”0px||||false|false” header_2_text_align_tablet=”center” header_2_text_align_phone=”” header_2_text_align_last_edited=”on|tablet” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n
<\/p>\n
Our SOLIDWORKS technical support team works directly with customers to diagnose problems, answer technical questions and help keep engineers productive.
Support is available by telephone and email, with remote assistance available where required. Our engineers can work with you to understand the problem and, when necessary, connect remotely to investigate it directly.<\/p>\n
<\/p>\n
[\/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9hdHRhY2htZW50Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI0MTkxNiIsImVuYWJsZV9odG1sIjoib2ZmIn19@” url_new_window=”on” button_text=”download support pack” _builder_version=”4.27.4″ _dynamic_attributes=”button_url” _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”2_5,3_5″ make_equal=”on” module_class=”custom_row” _builder_version=”4.16″ _module_preset=”default” custom_css_main_element=”align-items:center” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”2_5″ module_class=”second-on-mobile” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_video src=”https:\/\/youtu.be\/L6wUBGG1-P0″ image_src=”\/\/i.ytimg.com\/vi\/L6wUBGG1-P0\/hqdefault.jpg” thumbnail_overlay_color=”rgba(0,0,0,0.6)” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_video][\/et_pb_column][et_pb_column type=”3_5″ module_class=”first-on-mobile” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.24.0″ _module_preset=”default” header_2_text_align_tablet=”center” header_2_text_align_phone=”” header_2_text_align_last_edited=”on|tablet” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row make_equal=”on” _builder_version=”4.16″ _module_preset=”default” custom_css_main_element=”align-items:center” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.27.7″ _module_preset=”default” header_2_text_align_tablet=”center” header_2_text_align_phone=”” header_2_text_align_last_edited=”on|tablet” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n
[\/et_pb_text][et_pb_testimonial author=”Sophie O’Neill” job_title=”Head of Design” company_name=”StormMeister Flood Protection” url=”https:\/\/www.stormmeister.com\/” _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n
“It\u2019s really easy to reach out to TMS for support, you just shoot them an email, or you can put a message on the website, and they get back to you quite quickly. They\u2019ve been beyond helpful. It\u2019s not just here are the steps, this is what you should have done, you can send them a file and they can have a look. If you get a scary error message and you don\u2019t know where it\u2019s come from, they can have a look around and figure it out, they go above and beyond every time. I would absolutely recommend TMS to anyone who uses SOLIDWORKS in their workplace.\u201d<\/p>\n
[\/et_pb_testimonial][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_heading title=”SOLIDWORKS Support – Frequently Asked Questions” _builder_version=”4.27.9″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” title_level=”h2″ title_text_color=”#aa172d” sticky_enabled=”0″][\/et_pb_heading][et_pb_accordion _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_accordion_item title=”Who provides SOLIDWORKS technical support in the UK?” open=”on” _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n
TMS CADCentre provides SOLIDWORKS technical support to our customers throughout the UK.\u00a0 As the UK’s original SOLIDWORKS Authorised Reseller and Training Centre, we have been helping businesses implement, use and support SOLIDWORKS since 1996.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”How do I contact TMS CADCentre for SOLIDWORKS support?” _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content” open=”off”]<\/p>\n
TMS customers can contact our SOLIDWORKS technical support team by telephone or email.\u00a0 Where required, our engineers can also provide remote assistance to help diagnose and resolve technical issues.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”What SOLIDWORKS products can TMS CADCentre support?” _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content” open=”off”]<\/p>\n
Our technical team supports a wide range of SOLIDWORKS solutions, including SOLIDWORKS 3D CAD, PDM, Simulation, Electrical and Visualize, as well as 3DEXPERIENCE and Cloud Services.\u00a0 If you’re unsure whether your particular issue is covered, contact our support team and we’ll advise you.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Can TMS remotely connect to my computer to resolve a SOLIDWORKS problem?” _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content” open=”off”]<\/p>\n
Yes.\u00a0 Where appropriate, our technical team can use remote support tools to investigate an issue directly with you.\u00a0 This can make it easier to diagnose problems that are difficult to explain by telephone or email.<\/p>\n
[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"
SOLIDWORKS Technical Support Whether you need help with installation and licensing, a SOLIDWORKS error, performance issue or advice on the best way to approach a design challenge, our experienced technical team is here to help. As the UK’s original SOLIDWORKS Authorised Reseller and Training Centre, TMS CADCentre has been supporting SOLIDWORKS customers since 1996. TMS […]<\/p>\n","protected":false},"author":1,"featured_media":239836,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-1284","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\n