{"id":1284,"date":"2020-11-03T12:02:23","date_gmt":"2020-11-03T12:02:23","guid":{"rendered":"https:\/\/www.contractcosting.com\/?page_id=1284"},"modified":"2021-05-19T15:31:37","modified_gmt":"2021-05-19T14:31:37","slug":"support","status":"publish","type":"page","link":"https:\/\/tms-scotland.com\/autodesk\/support\/","title":{"rendered":"Support"},"content":{"rendered":"

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Autodesk Software Support<\/h2>\n

When you purchase Autodesk software support you get access to our dedicated team of product specialists, providing telephone, email and online support.<\/p>\n

Our team have industry experience and go above and beyond to help resolve any issues in a timely manner.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_image src=”https:\/\/tms-scotland.com\/autodesk\/wp-content\/uploads\/sites\/4\/2020\/11\/customer-2533659_1920.png” title_text=”Support Technician” align=”center” _builder_version=”4.9.4″ _module_preset=”default” max_height=”250px” animation_style=”slide” animation_direction=”bottom” hover_enabled=”0″ disabled_on=”on|on|off” sticky_enabled=”0″][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row make_equal=”on” module_class=”custom_row” _builder_version=”4.7.7″ _module_preset=”default” custom_margin=”-30px||0px||false|false” custom_padding=”0px||0px||false|false” custom_css_main_element=”align-items:center”][et_pb_column type=”4_4″ module_class=”second-on-mobile” _builder_version=”4.6.6″ _module_preset=”default”][et_pb_text _builder_version=”4.9.2″ _module_preset=”default” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false”]<\/p>\n

TMS Services<\/h2>\n

\u2022 Telephone Support (available during normal office hours) – Call 01324 550 760<\/strong>
\u2022 Log a support ticket via our Customer Portal<\/a><\/span>
\u2022 Email support autodesk.support@tms-scotland.com<\/a><\/span>
\u2022 Remote Support – contact our Autodesk support team on 01324 550 760<\/strong> to arrange a remote session<\/p>\n

 <\/p>\n

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Autodesk\u00a0Account<\/strong><\/h2>\n

To set up or access your Autodesk Account visit https:\/\/accounts.autodesk.com<\/a><\/span><\/p>\n

To access Autodesk Online Knowlegebase (24\/7 support) visit https:\/\/knowledge.autodesk.com\/support<\/a><\/span><\/p>\n

Autodesk Software Updates<\/strong><\/h2>\n

These are available for customers with licences covered by an active Autodesk software subscription.\u00a0<\/p>\n

Updates for the latest Autodesk products can be accessed and downloaded via the Autodesk Products Update Page <\/a><\/span>within your Autodesk Account.<\/a><\/span><\/p>\n

 <\/p>\n

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Autodesk Software Support When you purchase Autodesk software support you get access to our dedicated team of product specialists, providing telephone, email and online support. 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